RFHC Offers Financial Counseling

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VA Community Care Network

VA CCN is a program assisting Veterans who cannot get necessary services from a VA provider because services may not be available or the VA provider is too far away.

What Are The Pros?

  • Streamlined Eligibility
  • Single Community Care Program
  • Better Customer Service
  • New Urgent Care Benefit
  • With an authorization from VA Community Care Network, you may be able to see our providers for your VA related issues as well as your primary care needs.
  • Schedule an Appointment

    1. To schedule an appointment, contact your registered VA Medical Center and explain to the operator, “I would like to obtain medical services outside of the VA system.”

    2. Also, let them know which services you need (medical or dental). Your VA representative will explain your CCN eligibility over the phone.

    3. If you are approved, the VA will work with Bedford Family Health Center to schedule you an appointment on your behalf! You will not be permitted to be seen by our providers, using this program, without an authorization from the VA Community Care Network.

    New VA Resource Optum is now offering a Veteran web portal! vacommunitycare.com

    Portal Services
  • Veteran Enrollment Info
  • Community Care Eligibility
  • Provider Directory
  • Track Referrals
  • Track Your Medical Claims
  • Verify Claim Activity and Payment
    Richland Family Health Center 814-961-3500
    VA National Call Center 877-881-7618
    Optum VA CCN Network 888-901-7407

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    Sliding Fee Discount

    A sliding fee is offered for those who qualify. Based on your family size and income, you may qualify for a discount of 60 to 90 percent of fees charged for medical services, 30 to 50 percent on covered dental services and 25 to 35 percent on laboratory services. Some minimal charges to the patient apply at each visit. This discount applies to almost all services, but there are a few exceptions. Insurance carriers are billed first; then the discount applies to any remaining balance.
    If you are interested, print out the application now, complete it, and mail or bring it in prior to your appointment. You must provide proof of income to be considered. The information is confidential. Those who receive the discount are required to reapply one year afterward or whenever changes occur in income or family size.

    Download PDF

    Slide Scale Info Sheet

    Download PDF

    Coverage and Assessment Form 2020


    Medicaid Application Submissions

    COMPASS is the online tool used by Pennsylvanians to apply for Medical Assistance, Supplemental Nutrition Assistance Program (SNAP), home and community based services, energy assistance, the Children's Health Insurance Program, cash assistance, school meals, long term living services, Child Care Works and Early Intervention, intellectual disability and adult autism services.

    The myCOMPASS app allows consumers to access benefit information, review their application, check the status of submitted applications, upload documents, submit the Semi-Annual Reporting (SAR) and report changes directly through the app. However, an actual COMPASS application can only be accessed from the "full site" view on the myCOMPASS app, not the mobile view. If using a smart phone to apply, to find the COMPASS application consumers will need to scroll to the bottom of the page and click "view full site."

    The myCOMPASS application for Medicaid is not very user friendly on a small phone screen. In order to submit an application, the full site must be enabled by scrolling to the bottom of the screen on a mobile device. The Department of Human Services recognizes this as an area to improve upon in the future but does not have the ability to construct a fully mobile-enabled website at this time.

    Patient Medication Assistance Program

    Medication Assistance is a program for our patients in coordination with Pharmaceutical companies that help to provide patients with available medications at no cost to them. Medications are limited to pharmaceutical programs availability and income guidelines. Please inquire at your appointment.

    340b Pharmacy Program

    340b Pharmacy is a federal program that requires drug manufacturers to provide outpatient drugs to eligible health care centers. HAHC has teamed up with Fisher's Pharmacy in Bedford, PA, Potomac Valley Pharmacy in Hyndman, PA & Potomac Valley Pharmacy in Cumberland, MD to offer the pharmacy program for our patients. For self-pay and sliding fee patients this program can greatly reduce the cost of prescribed medications. Patients with Medical Assistance do not qualify. Please inquire at your appointment for more information.

    Insurance Marketplace Assistance

    Beginning November 15, 2014 the Health Insurance Marketplace will open for enrollment into new affordable health insurance plans. We will assist you in finding and getting the Marketplace Insurance that is right for you and your family. We can tell you if you qualify.

    We will explain how it works. We will help you see what it will cost. We will help you pick a plan and we will help you with enrollment. We will also speak to your community groups or your employees. All Marketplace services are free and you are not required to be a patient to receive services. Our staff can also help patients with Healthy PA and Medicaid insurance enrollment. Please call the Richland office at 814-961-3500.


    We value your confidence in our practice.

    We believe that your understanding of your health condition and active participation in your treatment are important parts of your overall care. Therefore, when a diagnosis is made or treatment is recommended, it will be thoroughly explained and discussed with you.
    If you have any questions, we will answer them as fully as we can. If you should have questions or concerns after leaving our office, please do not hesitate to contact us.

    Let us hear from you

    Staff was friendly and courteous and I received excellent care.